Privacy Policy
Last updated: December 23, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to CSI Engineering, Motor City, Control Tower, Office: 3503, Dubai, United Arab Emirates.
- Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history among their many uses.
- Country refers to: United Arab Emirates.
- Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- Website refers to CSI Engineering’s website.
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Email Communication and User Consent (Opt-In)
We collect your email address and other contact information only when you voluntarily provide it, such as when you fill out a contact form, subscribe to updates, or request information.
We use this information to respond to inquiries, provide requested services, and send communications you have explicitly opted to receive.
You may withdraw your consent at any time by using the “unsubscribe” option (where applicable) or by contacting us directly at info@csicx.com.
We do not send marketing communications without your explicit opt-in consent.
Your Data Protection Rights
Depending on your location, you may have rights under applicable data protection laws, including but not limited to GDPR, CCPA, CPRA, and CalOPPA.
GDPR (European Economic Area)
You have the right to:
- Access, update, or delete your personal data
- Request rectification
- Object to processing
- Restrict processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact info@csicx.com.
CCPA / CPRA (California Residents)
You have the right to:
- Know what personal data is collected
- Request deletion of personal data
- Opt-out of sale or sharing of personal data
- Non-discrimination for exercising your rights
- Correct inaccurate personal data
- Limit use of sensitive personal information
Requests can be submitted via info@csicx.com.
CalOPPA Compliance
- Users may visit the Website anonymously
- We do not respond to Do Not Track (DNT) signals
- Our Privacy Policy link includes the word “Privacy” and is easily accessible
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may ask You to provide personally identifiable information, including contact details, solely for communication and service-related purposes.
Usage Data
Usage Data is collected automatically and may include IP address, browser type, pages visited, visit time and duration, device identifiers, and diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar technologies to track activity and improve our Service.
Cookies may be:
- Session Cookies – deleted when the browser is closed
- Persistent Cookies – remain on your device
We use:
- Essential Cookies
- Cookie Consent Cookies
- Functionality Cookies
You can control Cookies through your browser settings.
Use of Your Personal Data
The Company may use Personal Data to:
- Provide and maintain the Service
- Respond to inquiries and requests
- Communicate service-related updates
- Improve services and user experience
- Comply with legal obligations
Sharing of Your Personal Data
We may share Personal Data:
- With Service Providers
- With Affiliates and business partners
- During business transfers
- When legally required
- With your consent
Retention of Your Personal Data
Personal Data is retained only as long as necessary for the purposes outlined or as required by law.
Transfer of Your Personal Data
Your data may be processed outside your jurisdiction. By using the Service, you consent to such transfers with appropriate safeguards in place.
Delete Your Personal Data
You may request deletion or correction of your Personal Data by contacting info@csicx.com.
Disclosure of Your Personal Data
We may disclose data:
- In business transactions
- To comply with legal obligations
- To protect rights, safety, and security
Security of Your Personal Data
We use commercially reasonable measures to protect your data; however, no system is 100% secure.
Children’s Privacy
Our Service does not target individuals under the age of 13. We do not knowingly collect data from children.
Links to Other Websites
We are not responsible for the privacy practices of third-party websites linked from our Service.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective when posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you may contact us:
By email: info@csicx.com
By address: Motor City, Control Tower Office: 3503 Dubai, United Arab Emirates